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At BeansApp, we provide email support Monday through Friday, responding to each request within 24 business hours. Our dedicated team ensures prompt and personalized assistance for account setup, app features, and transaction issues, aiming to create a seamless user experience and build trust among our valued customers.

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Beans is a front-end software solution. Beans is not subject to supervision by the Dutch Authority for the Financial Markets (AFM) and the Dutch Central Bank (DNB). We are not a bank nor a payment service provider within the meaning of the Dutch Financial Supervision Act (Wft). Consequently, the deposit guarantee scheme does not apply to the services offered through the Beans platform. We do not provide any exchange services between virtual currencies and fiat currencies nor any custodial wallet services. This means that we are not a crypto service provider within the meaning of the Dutch Anti-Money Laundering Act (Wwft). Accordingly, we are not registered as a crypto service provider with DNB. Copyright © 2024 Beans.